One Kings Lane
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One Kings Lane Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
One Kings Lane has 1.8 star rating based on 9 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Great products, Pretty, Quality products.
Cons: Worst customer service, Bad customer service, Bad quality.Recent recommendations regarding this business are as follows: "Anywhere but OKL. THEY SUCK", "Do not purchase ANYTHING FROM THEM!THEY ARE A SCAM", "0", "But elsewhere", "Don't by from One King Lane, just don't!".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
One Kings Lane has 1.8 star rating based on 9 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Great products, Pretty, Quality products.
Cons: Worst customer service, Bad customer service, Bad quality.Recent recommendations regarding this business are as follows: "Anywhere but OKL. THEY SUCK", "Do not purchase ANYTHING FROM THEM!THEY ARE A SCAM", "0", "But elsewhere", "Don't by from One King Lane, just don't!".
Most users ask One Kings Lane for the refund as a solution to their issues.
Review authors value the most Website and Diversity of Products or Services. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
FRAUD COMPANY
- Everything scam company
Preferred solution: Full refund
User's recommendation: Anywhere but OKL. THEY SUCK
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New York, New York
FRAUD COMPANY
Preferred solution: Full refund
User's recommendation: Do not purchase ANYTHING FROM THEM!!!!THEY ARE A SCAM
Irvington, New York
What happened to my order #762040 of 22 November.
On 22 November I ordered a 3 drawer dresser, received a confirmation letter saying the delivery date would be 28 Nov - 2 December 2023. I was charged for the dresser $1562.22.
Today is 2 January 2024.
I tried to reach customer service several times but couldnt get any answers. I want to know what is happening to my order, if not I want my money back.
Tatiana Speransky Tifedo@***.com
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
They suck
- Pretty
- Bad customer service
Preferred solution: The item I actually ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Palm Springs, California
Shotty products and won't accept returns
User's recommendation: Don't by from One King Lane, just don't!
Virginia Beach, Virginia
Stupidity
User's recommendation: But elsewhere
Disastorous
- Poor followup
- Bad quality
- Horrible customer service
Preferred solution: Let the company propose a solution
User's recommendation: DON'T DO IT, PRETTY PACKAGING, BAD COMPANY SINCE TAKEN OVER BY DIRECTBUY
Kingsland, Georgia
Customer service.
Dayton, Ohio
Wrong item shipped to me.
User's recommendation: If you ordered the right item color but was sent the wrong color it is definitely a issue that should be taken care of by the company. I ordered deck chairs blue/grey and was sent white. Your company should take care of that error. The box was picked up by Fed Ex this morning . I would appreciate the blue/grey replacement ASAP. I only opened the box on the bottom and saw that they were white and taped the box shut. Did not take them out of box. This was my first order with your company and I did not enjoy the experience.
Owings Mills, Maryland
Product availability
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Poor customer service outreach by phone
- Great products
- Quality products
- Tedious customer service protocols
- Worst customer service
Preferred solution: Price reduction
Sarasota, Florida
Cancel an order
Cancel an order
- Great products
- Worst customer service
Preferred solution: Improve customer svc!
Horrible service! Restocking fee robbery!
- That they had nest jewelry
- Restocking fees not honoring my request for a gift card
Preferred solution: Full refund
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Good luck - I placed an order on November, 24th 2023 for two mirrors. My total was $695.
I placed the order and received an email stating it would be delivered between November 27th - December 4th. I contacted the company on December 5th stating my packages had not arrived and I did not receive a tracking/shipping number. The representative said, “It'll get there when it gets there.” I waited 1 more week. Still no package.
I emailed again. I said would like a shipping number for my packages. No response. I waited 1 more week and emailed again to Cancel my order.
The rep said, “OK your order is canceled.” I waited a week no refund has been posted. I emailed they said, “Your packages have been delivered.” I canceled this order. I look outside there are no packages from One Kings Lane. I live on a dead end with 4 Neighbors.
I text each one and ask if a package has been delivered to them with my name on it. They all respond no packages at their places. It is now January 24th no refund and no packages.
I have filed a BBB complaint, messaged them on social media, emailed them, called them, and commented on their social media posts with no response. I would like my money back immediately.